Sales Manager

Purpose of the Job

To drive sales performance and lead the sales team, ensuring business targets, KPIs, team development, customer satisfaction, and principal compliance are fully achieved.

Responsibilities

• Responsible the overall sales performance for the represented automotive brands in Macau, including achievement of new vehicle sales volume, revenue, mix, and profitability targets.
• Manage the full sales process and lead pipeline: lead generation, qualification, test drives, negotiation, closing, and after-sales handover.
• Define, monitor, and deliver against clear KPIs (sales volume, conversion rates, Mystery shoppers scores, GP etc.) and implement timely & effective measures to push sales.
• Design, implement, and continuously refine commission and incentive schemes that effectively motivate the sales team and drive higher sales performance and target achievement.
• Develop deep knowledge of the Macau automotive market (customer segments, competitive landscape, regulatory environment, and used-car dynamics) and translate insights into effective sales strategies.
• Collaborate with marketing, after-sales, operations, and external partners to drive showroom traffic, digital leads, and brand visibility.
• Lead, coach, and develop the sales consultants to raise product knowledge, selling skills, and performance; set clear targets and conduct regular performance reviews.
• Fulfil Principals' requirements, brand standards, sales processes, and audit obligations.
• Ensure smooth and professional day-to-day sales operations, including showroom standards, inventory management support, customer experience, and process compliance.
• Any other duties as assigned by Management

Requirements

• Degree Holder, in any related disciplines.
• Possess at least 5 years' experience in automotive sales management, preferably with premium brands in Macau, Hong Kong, or Greater China.
• Strong track record of achieving or exceeding vehicle sales targets and KPIs.
• Experience leading and coaching a sales team in a dealership or distributor environment.
• Demonstrated ability to design or manage effective commission / incentive schemes that drive sales performance.
• Solid understanding of the Macau automotive market and ability to build relationships with key stakeholders (fleet, corporate, individual customers, and partners).
• Excellent negotiation, communication, and customer-facing skills.
• High integrity, strong process discipline, and attention to compliance and audit requirements.