Customer Service Executive
MOTORS
Jebsen Motors is today one of the largest Porsche dealer groups in the world, having started a relationship with the German sports car brand in 1955 importing the first Porsche car to Hong Kong. Today, it delivers a premium ownership experience in Hong Kong, Macau and Mainland China with a clear focus on personalised and attentive service.
Purpose of the Job
The job incumbent will be the ambassador of our Showroom to greet and serve customers
Responsibilities
- Ensure all customer touchpoints fulfill internal customer service standards
- Provide administrative support to Sales team to facilitate a smooth operation and comply with audit requirements
- Maintain a clean and amicable environment of the reception
- Support Showroom events and Car shows to be organized smoothly
- Perform Cashier role to verify the payment amount, and collect the payment accurately and faultlessly
- Any ad hoc duties as assigned by supervisor
Requirements
- Degree holder or any related disciplines
- 2 years’ experience in Hospitality / Tourism/ Customer Service field will be an advantage
- Well-organised, able to work under minimum supervision, and Self-motivated
- Presentable, customer oriented, and able to work under pressure
- Proficient in MS office (Word, Excel, Powerpoint) and Chinese word processing
- Good command of spoken and written English and Chinese (Cantonese and Mandarin)
- Shift duty is required
- Working location: Wan Chai
SUCCESS BREEDS SUCCESS.
With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.
We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.
At Jebsen, success breeds success.