Assistant Logistics Manager
BEVERAGE
In Greater China, Jebsen Beverage strives to be synonymous with exceptional quality in every beverage category it competes. Jebsen Beer focuses on the premium and super premium beer market with its wholly owned Blue Girl Beer brand and an impressive portfolio of international brands. Jebsen Fine Wines is one of the leading distributors of fine wines, Japanese sake and mineral water in the region.
Purpose of the Job
This position will support Beverage business to ensure daily local delivery order fulfilment and related processes while driving service excellence and operation efficiency.
Responsibilities
- Track and monitor orders end-to-end: work closely with order desk, warehouse and 3PL to ensure timely and accurate delivery of goods while maintaining service quality standards, and return all related items of delivery orders including POD, COD payment, goods returned etc. timely and accurately
- Assist and lead in creating end-to-end Standard Operating Procedures (SOPs) and work out related working instructions for implementation
- Take initiative to coordinate with our 3PL for remediation process to meet agreed service level (ASL) and our deadline
- Closely monitor and evaluate 3PL performance KPI and compile statistical reports and analysis periodically for management review
- Identify improvement areas of logistic service and take initiatives to liaise with stakeholders to prioritize and develop improvement plans with clear timelines & measurable indicators
- Assist in preparation of training guide/briefing material and conduct training
- Assist in coordination on complex cases, ad-hoc tasks, or projects assigned by superior
Requirements
- Tertiary educated or above
- Minimum 5 years related experience in which at least 2 years’ experience in supervisory role, experience in FMCG is an advantage
- Good analytical and problem-solving skills, with the ability to make data-driven decisions
- Good communication and organization skills with the ability to work with colleagues at all levels
- Can-do attitude, result-oriented, with a strong service mindset and able to work as a team player with stakeholders
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Experience with logistics systems, such as transportation management systems (TMS) and route optimization tools is preferred.
- Good command of both spoken and written English & Chinese
- Immediate available is highly preferred
SUCCESS BREEDS SUCCESS.
With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset — our people.
We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.
At Jebsen, success breeds success.